1. Is it safe to use my credit card for ordering U.S. Cellular service or Wireless Products online?
    
2. Do I have to sign a contract if I start service with U.S. Cellular?
    
3. Does my credit history make a difference?
    
4. If I am asked to pay a deposit, when will I get my deposit back?
    
5. Do I have to be at home to take delivery of my phone?
    
6. What is the return policy if I order wireless service through Reel Wireless's Web site?
    
7. Is there a warranty on my phone?
    
8. I have questions about my online order. Who can I call?
    
9. Do you sell accessories for wireless phones?
    
10. Can I upgrade my wireless phone through Reel Wireless's Web site?

Yes. Reel Wireless's Web site uses the industry-standard SSL (Secure Sockets Layer) protocol to protect information submitted by customers during transmission. This means your information is encrypted and cannot be read.

It depends. When you purchase U.S. Cellular wireless service through Reel Wireless's Website, to complete the ordering process, you agree to pay for wireless service for the period of time specified in the contract. Please refer to the contract online for more terms of the agreement.

However, if you order U.S. Cellular's pre-paid service through Reel Wireless's Website, there is no annual contract and you do not need to undergo a credit review.

All applications for U.S. Cellular wireless service (except for TalkTracker prepaid service) are subject to a credit review before service is provided. While we do not deny anyone service based on credit rating or history, Reel Wireless may require a security deposit before activating service. Security deposits can be paid with a credit card or a check card.

If you apply online and Reel Wireless determines a security deposit is necessary, Reel Wireless will inform you of this.

Customers with accounts in good financial standing may request deposit refunds after one year of service.

Yes. If you work during the day, it may be better to give your work address as the shipping address. If no one else is home to accept the phone, a notice will be left with further instructions.

You may cancel your service order and return your wireless phone within 72 hours from the time of receipt or activation. (Please note that you will be responsible for any usage charges incurred while you had the phone.) A prepaid, pre-addressed shipping label is included in the box.

Yes. The phone's warranty is for one year from the date of purchase. Should your phone need repair while under warranty, please visit your nearest Reel Wireless Store for assistance.  If you are not located near a store please call us at: ############ for instructions on shipping your phone to Reel Wireless for repair.

Internet orders for wireless service:
For questions about your online order for wireless service, call our Internet order team toll-free at: ##########. Monday through Friday from ?a.m. to ? p.m. , and Saturday from ? a.m. to ? p.m, Eastern Standard Time. Or e-mail us with your order information at wirelessservice@reelwireless.com

Accessory orders:
For questions about your accessory order call our customer service team toll-free at: ############ Monday through Friday from ?a.m. to ? p.m. , and Saturday from ? a.m. to ? p.m, Eastern Standard Time. Or you can e-mail us with your accessory questions at wirelessproducts@reelwireless.com

Yes. Accessories are available at our Reel Wireless stores and in our "Shopping" area.  We carry a large amount of accessories for many models, both old and new.

Currently it is not possible to upgrade or change your phone via this Web site. If you are interested in doing this, simply visit your nearest Reel Wireless store or call ########### for assistance.